Submit a request

Please type your full name here.

How would you categorize your inquiry?

Specifying the product will help us to direct your inquiry appropriately.

Check the back of the sensor for a 6 alpha-character code.

What is your exact phone model? (e.g. iPhone 13 Pro, Google Pixel 6)

What is your mobile device's exact OS version? e.g. iOS 16.1, Android 13.0.0_r14

On the app homescreen, select your profile icon (top right), then scroll to the bottom of the screen.

Bra, Shirt, or Band & Size

How many times have you washed the garment?

Please describe your request in detail. If you have a problem, provide situational context (e.g. when you noticed the problem and what happened before or after). If photos or screenshots can help, include as attachment(s) below or in reply by email. We will respond as soon as possible, during business hours.

By checking this box, I consent to allow Oxa's customer support team to access my Oxa Life app account data and exercise history for the sole purpose of providing support and resolving issues. Oxa takes your privacy seriously and will protect your identity by using pseudonymized non-personal identifiers. Withdraw your consent at any time by contacting us. For more information on how we handle your personal data, please refer to

Add file or drop files here